Living room of a high-end apartment

Private Concierge and Property Management in Serris and Disneyland Paris

Experience service excellence with Majestic Stay by Ezzedine.

Concierge

Our tailored services

For Property Owners

Your home, in good hands

Trust us with your property management with complete peace of mind

  • Guest welcome
  • Professional cleaning
  • Property management
  • Communication

For Travelers

A stay made to measure

Enjoy a worry-free stay at Disneyland Paris

  • Breakfast
  • Reservations
  • Cleaning
  • Concierge
Warm living room and a set table in the evening

On request

Exceptional services

Exclusive services for an unforgettable experience

  1. Private Chef at Home

    Gourmet menus, brunches, and prestige dinners

  2. Airport & Station Transfers

    Premium transfer service for your arrivals and departures

  3. Event Planning

    Custom-tailored private event organization

  4. Spa & Wellness Access

    Privileged access to the finest establishments

  5. Sommelier & Wine Cellar

    Grand cru tasting and personalized selection

View all our services

Guest reviews

What guests say

Their reviews on Airbnb and Booking.com, after staying in a home we manage. Translated from French.

  • Airbnb5 out of 5

    “We felt completely at home in the apartment. It was very clean, comfortable and exactly as described. The location was perfect for our stay, and communication with the host was easy and friendly.”

    Alexander, Reutlingen (Germany)

  • Booking.com

    “Spacious apartment in the town center […]. Very responsive host, who dealt with all our concerns. The living room and bedrooms are very spacious, and the children loved it. Quiet, very pretty neighborhood.”

    Guest

  • Airbnb5 out of 5

    “Very clean place, everything spotless, just like the photos. Clean surroundings, and the apartment is right in the town center. The host is kind and attentive, so I recommend it.”

    Guest

Owners

Owner packages

Choose the plan that fits your needs

Essential

The essentials to get started

€249per month

  • Check-in and check-out
  • Professional cleaning
  • Quality control
  • Laundry

Most popular

Premium

The complete package

€398per month

  • Everything from Essential
  • Listing management
  • Airbnb/Booking optimization
  • Guest communication
  • After-sales service

Custom

100% personalized

On quote

  • Personalized services
  • Premium services
  • Full concierge
  • Dedicated support

Not sure which plan suits you? Estimate your income, or let’s talk it through.

Serris & Val d’Europe

Our service area

We operate throughout the Disneyland Paris and Val d’Europe region

5 minutes from Disneyland Paris
Ideal location to fully enjoy the parks
Available 7/7
Our team is at your service every day of the week

Cities covered

Immediate proximity to Disneyland Paris, Val d’Europe and La Vallée Village

Open kitchen and a large dining table

About

Majestic Stay by Ezzedine

Majestic Stay by Ezzedine is a high-end concierge service located in Serris, specializing in short-term rental management around Disneyland Paris, La Vallée Village and Val d’Europe. We offer a complete service for property owners (check-in/out, cleaning, linen, listing optimization) and a 5-star experience for travelers. Our priority: to enhance the value of your properties and ensure the satisfaction of every guest.

Excellence
Impeccable quality standards for every intervention
Discretion
Attentive service that respects your privacy
Trust
A relationship of trust built on transparency and professionalism

FAQ

Your questions, answered

Owners

5 tips to make your Airbnb home more profitable
  1. Use dynamic pricing

    Adjusting your rates to the time of year (holidays, weekends, the festive season…) maximizes your income while keeping you competitive. As demand changes with the seasons, adapt your prices to busy and quiet periods to optimize your occupancy rate and your home’s profitability.

  2. Adapt the minimum stay

    Setting a minimum number of nights according to the season and demand limits empty periods and optimizes booking management.

  3. Invest in professional photos

    Bright, polished photos show your home at its best at first glance and make it more appealing.

  4. Highlight your home’s strengths

    Showcasing the amenities, services and features that set your home apart helps you stand out from the competition. Likewise, investing in attractive decor will make your home feel warm and encourage more guests to book.

  5. Encourage guests to leave reviews when the stay went well

    After a successful stay, inviting guests to leave a review also helps build your reputation and reassure future guests.

Which services are really essential?

Some amenities and services are essential to optimize guests’ comfort.

Spotless cleanliness

Among the most important criteria, spotless cleanliness comes first. It is guests’ number one criterion for satisfaction.

Quality bedding

Next, quality bedding is essential for guests’ comfort. We therefore recommend investing in good mattresses, comfortable pillows and quality bed linen.

A well-equipped kitchen

Kitchen equipment also matters. So that guests don’t have to bring their own utensils and basics, we advise you, as well as providing the essentials (microwave, oven, fridge, crockery), to provide a coffee maker, a kettle and a few basics such as salt, pepper, sponges and washing-up liquid.

Reliable wifi

Reliable wifi is also essential. It lets guests stay connected, plan their activities and easily access online services, including streaming platforms.

Clear arrival instructions

Finally, it is essential to provide clear, precise and simple arrival instructions. Guests should be able to get into the home easily, ideally on their own, without any difficulty. It is therefore best to send them all the information a little before they arrive. Planning ahead limits last-minute exchanges and misunderstandings.

How do I get better reviews?

The goal is to make the guest’s stay truly memorable, paying attention to their needs from arrival to departure.

Good reviews build trust and make your home more attractive over time. We are not just selling a night, but offering an experience.

  1. Before arrival

    As mentioned above, clear arrival instructions are essential for guests to feel at ease.

  2. During the stay

    Beyond the essential amenities, a few personal touches can make all the difference and help make the guest’s stay memorable. For example, we recommend always providing a bottle of water, coffee, tea and sugar. These small touches, simple but appreciated, show the care taken over the welcome. A printed guide to nearby activities always goes down well too.

    To go further, a guide to the best addresses, must-do activities and places to discover nearby will add real value to the experience.

    Finally, it is essential to stay available and responsive throughout the stay. Guests should know they can count on their host for any question, special need or unexpected issue.

  3. At the end of the stay

    After your guests leave, don’t hesitate to send them a message to thank them for their stay and invite them to share their experience. The idea is to suggest they leave a review without putting pressure on them. For example:

    “Thanks again for staying with us! We hope you enjoyed your stay, and we wish you a safe journey home. If you have a few minutes, we would love you to share your experience by leaving a review. It helps us a lot and always makes our day!”

    Remember to leave the guest a review too after they leave. It is appreciated, and it can naturally encourage them to leave one in return.

How do I get my home ready before guests arrive?

To prepare well for your guests’ arrival, three things are essential: a careful welcome, a spotless home and smooth communication.

Remember to confirm their arrival time, so the home is ready on time and nothing goes wrong. Before each arrival, take the time to check that everything is clean, working and in place. The beds should be clean and carefully made, the towels clean and in sufficient number, and the temperature pleasant. Also make sure the essentials are available (soap, toilet paper, water).

A short house guide is also always appreciated (wifi code, instructions for the appliances, check-out arrangements).

Why hand your property over to a concierge service?

Handing your property over to a concierge service is, above all, about saving time, optimizing your income and enjoying worry-free management.

Save time

When you entrust your home to Majestic Stay, you are free of the constraints of its day-to-day management. We take care of every step of the rental: guest arrivals and departures, cleaning, follow-up during the stay and the unexpected.

You can also entrust us with managing your whole calendar. We keep track of availability and coordinate bookings and arrivals to keep everything running smoothly.

Our aim: to save you time and take the mental load of managing your home off your shoulders. We only contact you when necessary, so you can make the most of your rental. A real asset if you own several homes!

Optimise your income

Entrusting your home to Majestic Stay isn’t only about handing over its management. Our role goes beyond managing bookings. We build a real rental strategy, designed to position your home at the top of the market and improve its performance over time.

Short-term rental needs constant attention, especially on pricing. We adjust rates to the seasons, demand, events and market trends. The goal is simple: always striking the right balance between price, appeal and occupancy to optimize your earnings.

To do so, we work on every detail of its presentation to bring out its strengths and make a great first impression on guests.

More peace of mind

When you entrust your home to Majestic Stay, you enjoy the benefits of renting without having to deal with its constraints. Whether you live nearby or far away, your home is closely looked after. By placing your trust in us, you benefit from our expertise and our availability while staying in control of your property.

Our ambition is to offer you demanding, strategic management, protect your home’s image and improve its appeal and potential.

All owner questions

Guests

How do I book my stay?

You can book directly through our website or on the booking platform offered. Our team is on hand to help and answer your questions. Once your booking is confirmed, we will send you everything you need for your stay and remain available to anticipate your needs.

Can I change or cancel my stay?

Change and cancellation terms depend on your booking. Please check the terms that apply, or contact our team with any questions.

Are bed linen and towels included in my booking?

Yes, bed linen and towels are always included in your booking. For any special requests (extra towels, a crib…), contact our team directly.

Is cleaning included in my booking?

Cleaning terms are set out in your booking conditions. Depending on the home, cleaning may be included or charged separately.

What should I do if there is a problem in the home?

Our team is your main point of contact. If there is a problem, contact us as soon as possible and describe the situation; we will do our best to guide you and help resolve it quickly.

All guest questions

Contact us

Our team is available to answer all your questions

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Hours

Available 7 days a week

We are committed to responding to you within 24 hours

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